We Keep I.T. Simple

(for you!)

We understand that as a business owner, your time and resources are limited, and dealing with I.T. issues can be overwhelming. That’s why we offer a variety of services designed to streamline your I.T. operations, including managed IT services, cloud solutions, and cybersecurity. Our team of experts will work with you to understand your unique needs and develop a customized plan to keep your systems running smoothly. 

With our help, you can focus on growing your business while we handle the I.T. headaches.

We are committed to exception customer service and getting the job done right!

Rogue Tech Pros priority is to take care of you, our customer, and earn your trust. We take care of your technology needs as efficiently and affordably as possible without sacrificing quality. We do this by staying up to date with industry trends and changes, listening to our customers, partnering with other exceptional companies, and using top tier tools and hardware to get the job done right the first time.

Bottom Line: If you’re not happy, we’re not happy.

Some of the companies we use and have partnered with include: Sophos, MalwareBytes, RepairTech Solutions, Nuso, iFixIt, Springfield Data Recovery, Fabs AutoBackup, Acronis, Carbonite, and others. 

It is a privilege to to serve our local community and we were even honored by the The Chamber of Medford and Jackson County with an Excellence in Business Award in 2020.

Our New Member of the Year Award was presented by none other than Brian Baumgartner from NBC’s The Office!

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Charlie Kirschenmann - Owner

Charlie, Owner of Rogue Tech Pros, has been working in IT and Customer Support for over 15 years. He has had the opportunity to work alongside many professionals in small local repair shops, Managed Service Providers, County Offices, and international software companies. Charlie brings a dedication and passion to technology and seeing his customers taken care of.

Charlie grew up frequently visiting the Rogue Valley from his home near Lake Tahoe. It was an easy transition to move up to this beautiful place. He and his two kids have called the Rogue Valley home for several years now.

On the work side of things, Charlie prides himself on not just being able to take care of your computer needs, but relating it to his customers in a way they understand.

We Are Your Go-To Partners for your Small Business Technology.

Frequently Asked Questions

First, shut off the computer immediately. Then we recommend giving us a call so we can assess from there and give a recomendation.

Absolutely! Computer backups are crucial for protecting your valuable data from hardware failures, malware attacks, accidental deletions, and other potential risks. They provide peace of mind, quick data recovery in case of emergencies, and facilitate smooth system upgrades or migrations. By investing in regular backups and storing them securely, you ensure the long-term preservation of your data and safeguard against unexpected data loss.

Firewalls are set up to secure and protect networks. We highly recommend using a firewall to protect your network from hackers, worms and viruses that try to reach your computer through the Internet.

A firewall works as a security device for networks that monitors incoming and outgoing traffic to determine what is or is not safe for the network based on predefined rules, established at the time the firewall is set up.

Our phone systems are incredibly comprehensive while at the same time astonishing fluid. Whatever you need the phone system to do, we can very likely do. Changes take effect immediately! 

We recommend using: https://www.speedtest.net/

If you are using Spectrum or Hunter Communications you should be seeing speeds of at least 100Mbps download and 10 Uploaded. Those can vary depending on your network.

If you are seeing less than that or feel like its slow, we’d be happy to come check it out. 

Having Computer issues?

Schedule an Onsite Appointment at Your Home or Business Office and We’ll Help You With All of Your Computer Issues and Needs